Need support?
Contact Galaxy IPTV
Questions about your order, payment, setup or device compatibility? Send us an email and include the right details so we can help faster.
Support email
support@galaxyiptv.nlWe recommend email for payment and order questions, because it allows you to include your order details, TXID and device information clearly.
Include these details
- Your order ID if available
- The email address used during checkout
- Payment method: crypto or IBAN
- TXID if you paid with crypto
- Device and app you are using
- A short explanation of the issue
Payment questions
Include your payment method, amount, wallet/network if crypto was used, and TXID if available.
Setup questions
Tell us your device model, app name, and what step you are stuck on.
Delivery questions
If your order was paid but not delivered yet, include your order ID and payment proof.